Refund policy
At Elyra, we value our customers and aim to provide a smooth and reliable shopping experience. Every product is carefully inspected before dispatch to ensure top quality. However, if a product arrives damaged or faulty, you may request an exchange or return within 3 days of receiving your order.
To initiate a return or exchange, please contact our customer support team at:
📧 elyrashope@gmail.com
📞 0314-4214452
Return & Exchange Conditions
Returns or exchanges are only accepted within 3 days from the date of delivery.
Products must be returned in their original condition, unused, unwashed, and with all tags attached.
No returns or exchanges will be processed after the 3-day period.